Powered by world-class consulting from Kantar and Medallia technology, the programme is now seen to unite every unit at Globe to delight their customers
Kantar, the world’s leading data, insights and consulting company, has launched its partnership in Asia with leading software firm Medallia for a collaborative customer experience (CX) research program for Globe Telecom, the largest mobile, fixed line and broadband network in the Philippines.
Globe Telecom successfully rolled out the Voice of the Customer (VoC) program in the third quarter of 2019. By leveraging Kantar’s expertise in CX and Medallia’s customer feedback platform, the VoC program provided Globe with a systematic, fully automated real time view of its customer engagements across touchpoints that enable its teams to quickly and proactively resolve issues as they emerge. This makes VoC a part of Globe’s day-to-day conversations, influencing their overall strategy, their ways of working, and ultimately, helping them create a truly customer-centric organisation.
Globe’s VoC program has so far mapped the experience of its over 91 million mobile and broadband customers across 7 key journey points in 9 customer touchpoints in less than 9 months. Since its launch, the programme has provided a platform for Globe’s business units to identify priority areas for improvement, making customer experience every Globe employee’s concern. According to Kantar, Globe sent 8.4 million invitations for feedback in 2019 and have, thus far, reached 4.8 customers this year.
Beck Eclipse, Chief Experience Officer, Globe Telecom says, “For us at Globe, providing the best customer experience is a key strategic priority and the defining factor that makes the organization unique. As a barometer for our success, we designed an integrated VoC program leveraging best practices from Kantar and Medallia’s leading-edge solution to crack the complex code governing the strength of customer relationships and sustainability of our business by identifying gaps between customer needs and company performance.”
“Listening” during difficult times
Today, as every individual and every business face the challenges posed by the pandemic, Globe is able to utilize the VoC program to continue “listening” to their customers, allowing them to quickly respond to pressing concerns while adapting to changing customer needs.
By being able to keep its pulse on its customers, Globe is better equipped to quickly respond to their needs, thereby, increasing market share, improving brand reputation and reducing cost to serve. Kantar data showed that, in the last 30 days, while most parts of the country were on enhanced community quarantine, the response rate for Globe’s contact centres improved by 6 points. At the same time, field engineers who were deployed to address customer issues were rated 7 points higher as compared to previous months. “Success comes from understanding customer expectations, as these are the key points of differentiation for any business. It is important to tap into the customer’s emotions in moments
that really matter, as well as to design products and services which create positive, memorable experiences that deliver on the brand promise,” said Nithia Kumar, Head of Customer Experience at Kantar Insights in Asia.
A partnership that puts CX front and centre
With Kantar and Medallia’s partnership, both companies are helping Globe Telecom identify, optimise and activate customer insights for lasting customer engagement and maximum return. This approach brings the VoC program into Globe’s daily operations, and harmonises disparate, siloed teams and data sources. In turn, the program provides critical information and insights that allow Globe to deliver unparalleled customer experiences, ultimately driving company performance and transforming its business.
The ongoing partnership of Kantar and Medallia can likewise help other companies in Asia win in the age of experience. They continue to guide organizations to becoming truly customer-centric and help in identifying impactful and profitable areas of investment. By combining customer feedback with financial and operational information, the solution helps businesses determine how different aspects of their experience affect company performance so they can allocate resources accordingly.
“There is no better time than now to keep track of customer sentiment – when it matters most. These are the times customers will remember the experience a brand gave them and will tell their colleagues, friends and families. But great customer experience doesn’t just happen in times of crisis, it’s an ongoing effort with a change in mindset to putting the customer at the heart of everything the company does,” said Gavin Selkirk, General Manager, APAC at Medallia.
About Kantar:
Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.
About Medallia:
Medallia (NYSE: MDLA) is the pioneer and market leader in Experience Management. Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.
www.medallia.com
About Globe: Globe Telecom, Inc. is a leading full-service telecommunications company in the Philippines and publicly listed in the Philippine Stock Exchange with the stock symbol GLO. The company serves
the telecommunications and technology needs of consumers and businesses across an entire suite of products and services including mobile, fixed, broadband, data connectivity, internet and managed services. It has major interests in financial technology, digital marketing solutions, venture capital funding for startups, and virtual healthcare. In 2019, Globe became a signatory to the United Nations Global Compact, committing to implement universal sustainability principles. Its principals are Ayala Corporation and Singtel, acknowledged industry leaders in the country and in the region. For more information, visitwww.globe.com.ph. Follow @enjoyglobe on Facebook, Twitter, Instagram and YouTube.
Dell’s first-of-its-kind OptiPlex 7070 Ultra hides the PC in the monitor stand for a clutter-free, zero-footprint[1] desktop
With the world’s most flexible commercial desktop solution[2], the Dell OptiPlex 7070 Ultra, customers can upgrade their display[3] and PC separately as well as choose display mount and support up to three displays
Full Story:
Dell Technologies today announced the new OptiPlex 7070 Ultra, an innovative desktop that stores its small and powerful technology vertically inside a thin and light display stand. The industry’s most flexible, zero-footprint desktop design, the OptiPlex 7070 Ultra is beautiful, space-saving, and clutter-free; as well as fully modular so customers can configure and upgrade as needed throughout the product lifecycle. This means the PC and display[1] of this zero-footprint desktop can be upgraded and serviced independently of one another.
“IT leaders are faced with pressure to keep costs down while giving employees flexibility and freedom to work in ways they’re most productive. As more organizations move to open floor plans, they’re looking for technology that maximizes desk space, employee productivity and IT investments,” said Ronnie Latinazo, Country General Manager, Philippines, Dell Technologies. “Thirty-five years ago, Dell disrupted the way PCs were made and delivered to the world. With the OptiPlex 7070 Ultra, we are changing the category again, with an innovative desktop solution that’s hidden in plain sight.”
“The new OptiPlex 7070 Ultra caters to today’s modern workforces’ desires in a desktop – compact and flexible design, but still allows users the freedom to independently upgrade their technology,” added Latinazo. “This flexible combination of AIO and Micro form factors allows Philippine businesses to help their employees be the most productive while maintaining a clutter-free work environment they desire.”
[1] Based on Dell internal analysis of competitive products, June 2019. Ultra 7070 supports Dell and 3rd Party VESA Displays up to 27”, sold separately. Zero footprint solution requires OptiPlex 7070 Ultra Fixed or Height Adjustable Stand, supporting VESA mounted displays up to 24” and 27”, respectively.
[2] Based on Dell internal analysis of competitive products, June 2019.
[3] Compatible display(s) sold separately.
[4] Compatible display(s) sold separately
Dell’s customer research shows companies like the ability to upgrade their systems. They also enjoy the aesthetics of the All-in-One. Because customers tend to upgrade their computers more frequently than their displays, the independent upgradability of the Ultra brings the best of the traditional desktop and the All-in-One together into a single, new, innovative platform.
Flexible, Upgradable, Innovative Design
The OptiPlex 7070 Ultra features configurable elements for ultimate flexibility and performance. Key features include:
Independent upgrade of the PC and display[1], so customers can swap out, upgrade or service any part at any time
A monitor stand that integrates the PC within and includes physical security options designed to protect against tampering
Flexible configurations ideal for multi-user, open-plan workspaces
Configurable to different use cases or work styles with compatible products like a height adjustable stand, fixed stand, VESA mount, Dell Single Monitor Arm | MSA20 for superior adjustability and Dell Dual Monitor Arm | MDA20 for added desk agility[2]
Performance and scalability to match users’ needs, up to Intel® Core™ vPro™ i7 processors, 64GB[3] of RAM, 1TB[4] NVMe SSD and 2TB HDD
Additionally, a recent Dell study shows that using two monitors can boost worker productivity by up to 21%[5]. The Ultra can support up to three displays[6] – from 19 to 27 inches – for increased productivity. Power, data, video and audio are transmitted in one single cable when the Ultra is paired with Dell USB-C monitors.
OptiPlex Optimized with Dell Technologies Unified Workspace
Earlier this year, Dell Technologies announced Unified Workspace, a visionary approach to end-user computing designed to give workers a frustration-free, ready-to-work experience while empowering IT with automated, open and intelligent management solutions. The new OptiPlex portfolio is optimized with Dell Technologies Unified Workspace so IT can easily deploy, secure, manage and support these devices, and users can be productive on day one.
Pricing and Availability:
The Dell OptiPlex 7070 Ultra is now available with a starting price of PHP 53,500.00
[5] Compatible display(s) sold separately.
[6] Stand and mount options availability vary per market
[7] System memorymay be used to support graphics, depending on system memory size and other factors.
[8] Hard Drive capacity varies with preloaded material and will be less.
[9] Source: Based on Principled Technologies Report commissioned by Dell, “Improve productivity with the new Dell P Series monitors in a dual-display configuration”, November 2018, comparing Dell 24 USB-C Monitor – P2419H/HC and Dell 24 Monitor – P2414H/HC. Actual results will vary. Full report:
[10] Compatible display(s) sold separately.
Additional Resources:
Follow the latest news on Twitter from @Dell
Connect with Dell via Facebook, YouTube and LinkedIn
About Dell Technologies
Dell Technologies (NYSE:DELL) is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live, and play. The company provides customers with the industry’s broadest and most innovative technology and services portfolio spanning from edge to core to cloud.
Online shopping is fun, convenient, easy and sometimes therapeutic. You get to compare prices, find online discounts, save quite a bit, get more for less. And since it’s Christmas season, there is this irresistible urge to online shop. So sharing here are some of tips for making the best of your online shopping this gift-giving season!
Do lots of searching. Perhaps one of the biggest benefits of online shopping is that you can compare similar items at many different stores to find the best bargain. Resist to urge to order the first item that you see; oftentimes, you may find a less pricy identical item at another retailer.
Browse the sale section first. It’s a breeze to search through the discounted merch online, no worry about digging through heaps of “red-tags. You can quickly find a piece that appeals to you. Make use also of coupon and special offers. Don’t have one? Google it! Search ‘retailer name’ discount code, open the first 5 years and hunt for a valid code.
Read customer reviews.Reviews can be a great help in the decision-making process. Reading reviews and ratings can benefit you a lot while shopping for a particular product. These can provide you with more realistic details about the quality. It will help you understand whether the product is worth your money or not.
Fill your wishlist or cart, then edit! Add everything you love to the shopping cart, and then edit down later. By compiling all your favorites in one single place, it’s much easier to compare and decide which pieces you really need. The website might also come back to you with a discount for those items.
Put your budget on the price filter. Restrict yourself with the budget first before you start looking for your favorite dress.
Follow your favourite online shopping website on social media. All e-commerce websites offers promotional discounts and make their shoppers aware of the last minute sales through their social media pages. So, keep track of these pages and follow them.
Avoid dynamic pricing traps. Online retailers are able to offer different pricing depending on your purchasing habits by tracking your internet surfing. So erase your browser’s cookies, log out of your account and search using an “incognito” tab.
FOR HIS
OPPO R17
The new R17 Pro brings you deeper into night’s most enchanting moments, with powerful night shot settings that coax light through the dark to gently capture their allure. With its F1.5/F2.4 smart aperture cameras and OIS optical stabilization, even the faintest rays converge in clear, luminous images, and its AI Ultra-clear Engine means the press of a key is all you need to frame the night in moving clarity. When night falls, let the R17 Pro unveil the beauty around you. It also features the new Snapdragon 710 chipset, 8GB RAM, under-display fingerprint scanner, 3,700mAh with SuperVOOC charging and is priced atP38,990.
EkonicTrinity Art Series powerbank
Ekonic Trinity Art Series power bank is a limited edition power bank with the art of one of DC Comics’ most prolific artists in high-quality print. It comes in 3 variants: Superman, Batman, and Wonder Woman. It has an 8,000mAh LiPo battery with 2x 5V/2A output and 3-4hours charging time. SRP is P1,399.
DJIMavic 2 Zoom
Powered by a 1/2.3-inch CMOS 12MP sensor, the Mavic 2 Zoom is DJI’s first foldable consumer drone with zoom with up to four-times zoom, including a two-times optical zoom (24 – 48mm). It offers up to 31 minutes flight time, 44 mph max speed, 905g takeoff weight, 3-axis gimbal for steady shots, 8GB internal storage, SD card support up to 128GB. You can also enjoy live view in real time during flight and record 4K videos at higher bitrates with advanced H.265 compression. Other functions include ActiveTrack 2.0, Dolly Zoom, Omnidirectional Obstacle Sensing, Hyperlapse, Low-Noise Design, HDR Photos. The retail price of a Mavic 2 Zoom, including the drone, battery, charger, remote controller and four pairs of propellers, is P76,300.
FOR HER
Vivo V11i Fairy Pink
The limited edition V11i in Fairy Pink is reminiscent of the swoon-worthy millennial hue that fashionistas all over the world hailed as the color of now. Do not be fooled by the Vivo V11i’s outer beauty because it is an overall powerful phone in one splendid compact – as you would be able to enjoy the 25-megapixel front camera, the 6.3-inch screen with the Halo FullView Display and the 16MP+5MP dual rear camera. And this beauty is a steal at only P15,999!
Avita LIBER Laptop
LIBER is a new journey of self-discovery through art and humanity in technology. Where the form of a laptop remains, it on top features chic and interchangeable form factors to reveal your true colors. Having no compromise to a silky metallic body with the thinnest part of only 5mm and weight starting from 1.37kg (13.3-inch) or 1.49kg (14-inch), it comes with an ultra slim and light design that unburdens you on the go. Made for the best work and entertainment experience, it is marked with a high-performance speed with Intel Core i7, 512 SSD and 8GB RAM, particularly useful in handling complicated operations and visual contents.
FUJIFILM X-T100
Capture precious memories through great quality photographs and amazing videos with this new mirrorless digital camera, featuring such as a high magnification electronic viewfinder, a horizontal tilting rear LCD screen, and an extended battery life of up to 430 frames. It is armed with a built in pop-up flash and native ISO of up to 12,800 and equipped with a phase detection autofocus system and a newly developed autofocus algorithm. You can easily transfer the X-T100’s files instantly with its built-in Wi-Fi and Bluetooth technology and printing and sharing images as it is also compatible with the FUJIFILM instax SP-3 printer.
FOR HOME
OHome HydroGen Plus
OHome’s HydroGen Plus is a hydrogen water generator that converts regular drinking water into hydrogen-rich water. Utilizing a platinum electrode which is made in Japan, the HydroGen Plus is a portable device that individuals and families can take with them for easy access to hydrogen-rich water. The HydroGen Plus can also be a source of recovery drink after a workout or for hydrating in school or at work. Its compact design means anyone can have hydrogen-rich water anytime, anywhere. Available for P8,250 in Rustan’s Department Stores, Lazada, Shopee and OHome’s showroom.
Intel Optane-powered Nitro 5
Housed in a sleek black and red body, the Nitro 5 offers crushing audio thanks to the marriage of Acer’s TrueHarmony and Dolby Audio Premium, an intense high definition IPS display, a strategically placed 802.11 ac wireless antenna and 2×2 MIMO, and a plethora of ports to connect to almost any secondary device. It sports an 8th generation Intel Core processor, up to 8GB of RAM, and a GTX 1050Ti in tow. It comes with Intel Optane Memory that makes regular HDDs perform just like an SSD; giving the best of both worlds when it comes to speed and storage capacity. Get the Acer Nitro 5 Intel Optane-powered laptop Core i7+s for only P69,999.
LG B8
LG’s latest OLED TV combines the strengths of the 4K OLED display with the powerhouse capabilities of the Smart Brain α7 Intelligent Processor to make sure all TV functions and features are working well together for a seamless user experience (UX). Users can effortlessly switch from watching their favorite show on cable TV to catching the latest episode of their favorite Netflix series to connecting their mobile devices to surf the Internet. LG has equipped the B8 OLED TV with a Dolby Atmos sound system as well as voice command feature to control the TV. And its sleek design is also perfect for any home as it easily blend with your decor.
FOR OFFICE
Microsoft 2019
Growing businesses will benefit most from Microsoft Office 365 Business Premium, which covers the best tools and applications for organizations with up to 300 people. Additional paid licenses will support a full suite of Office apps on multiple iPhones, iPads, and iMacs/MacBooks. Furthermore, it is equipped with additional features like Exchange (email syncing), Teams (virtual team hangouts), SharePoint (content sharing and management), Skype for Business, Outlook Customer (customer data management), and Bookings (customer-initiated actions), which will help businesses compete better and thrive in the modern world. Priced at P9,900.
BrotherMulti-Function CentreT4500DWPrinter
Refill Tank System
Scan, copy, fax and automatic 2-sided print
Up to 22/20 ipm print speed3
Up to 5.5 sec (Mono) / 6 sec (Colour) first print-out time4
Up to 1,200 x 4,800 dpi print quality
2.7″ colour LCD touchscreen and full keypad
250 sheets standard paper tray
100 sheets multi-purpose paper tray
Ultra high yield ink bottles of up to 6,500 pages (mono) / 5,000 pages (colour)
Wireless and network connectivity
Brother iPrint&Scan, Apple AirPrint, Mopria, Google Cloud Print
USB Direct Printing
SRP: P39,950.00
GoPro HERO 7
The GoPro new flagship Hero 7 Black action camera is the highest spec of the new action cam series. he Black Edition comes with new gimbal-like stabilization technology called HyperSmooth, making every video shot more stable than previous GoPro devices. The P24,690 HERO7 Black also brings several other new features, including improved audio, live-streaming to sites like Facebook, and a fancy new timelapse mode called ‘TimeWarp’. It is also battle-tested and water resistance up to 10m/33ft without a housing.
Huawei Mate 20 Pro
The HUAWEI Mate 20 series is Huawei’s most powerful and advanced smartphone to date. Aside from the long-life battery, powerful next-gen matrix camera design and highest performing system on chip (SoC) to date, it is packed with Huawei’s mobile AI chipset, boasting the industry’s most sophisticated process technology that offers #AHigherIntelligence.
Now if you are looking for a postpaid plan that can handle your most intensive tasks and to match your crazy and busy lifestyle, then Smart’s GIGA X Plans are what you’re looking for. Huawei Mate 20 Pro yours at Smart GIGA X Plan P2,599 per month with5GB Open Access Data Allocation, 10GB Data for Video Streaming, 60 Minutes All-Net Calls, Unlimited All-Net Texts and Data Rollover. Avail the Smart GIGA X Plans and choose the perfect plan for you through this link: https://smart.com.ph/Postpaid/mate20
iPhone XS Max
iPhone Xs Max is the most advanced iPhone ever, taking the vision for the future of the smartphone to a new level, featuring stunning 6.5-inch Super Retina display. It brings an improved dual camera system that offers breakthrough photo and video features, A12 Bionic chip with next-generation Neural Engine, faster Face ID, wider stereo sound, longer battery life, splash and water resistance, the most durable glass ever in a smartphone, a beautiful new gold finish that joins silver and space gray, and introduces Gigabit-class LTE for even faster download speeds as well as Dual SIM to iPhone through the use of a nano-SIM and digital eSIM. It also offers a more immersive experience with over 3 million pixels for videos, movies and games, offering the largest display ever in an iPhone. Available at Beyond the Box outlet for 24 months 0% installment with select banks for the following prices: 64GB – P76,990, 256GB – P86,990 and 512GB – P99,990.
One Plus 6T
the OnePlus 6T is packed with some upgrades coming from its predecessor. It now flashes a 6.4-inch AMOLED screen with dew drop notch, Snapdragon 845 chipset complemented with Adreno 630 graphics, 3,700mAh battery w/ OnePlus Fast Charge, and Android 9.0 Pie OS with Oxygen OS skin. For security options, it now has a trendy in-display fingerprint scanner along with its Face Unlock technology. The OnePlus 6T is armed with dual-rear camera setup composed of a 16-megapixel f/1.7 sensor and 20-megapixel f/1.7 shooter. It is mounted with 16-megapixel f/1.7 front snapper, as well, for good selfies. To elevate mobile photography, it now supports Nightscape HDR and studio lighting mode. The top-end 8GB RAM/256GB ROM model is priced at P37,490 and is available at Digital Walker branches with 18 months of warranty.
Nokia 5.7 Plus
The Filipino mobile gaming experience is taken a notch higher awith the new Nokia 5.1 Plus. Combining stylish design and powerful performance in one amazing smartphone, the Nokia 5.1 plus is all set to deliver reliable performance to its Filipino fans. With a MediaTek Helio P60 processor, it certainly gives users one of the best deals in terms of entertainment and gaming experience. The Nokia 5.1 Plus joins the Android One family of Nokia smartphones, offering an experience designed by Google that is smart, secure and simply amazing. It is also ready for Android Pie. The Nokia 5.1 Plus may be availed at authorized online Nokia mobile resellers MemoXpress and Argomall for P12,990.
Honor Play
With the first smartphone to be equipped with the all-new GPU Turbo upgrade and the Kirin 970 AI Flagship Chipset, the Honor Play surpasses industry standards. It was designed specifically to satisfy every casual and hardcore mobile gamers’ needs by delivering an optimum, high-end performance. In addition to its competitive internal software and hardware, the Honor Play boasts of a 6.3” FullView Display, and promises an extended battery-life. It is available in black and blue, with a RAM of 4GB, and with up to 64GB expandable storage via microSD card slot up to 256GB for only P15,990.
Realme 2Pro
The first widely available model with super-view notch full screen,Realme 2Pro has a 90.8% screen-to-body ratio. Realme 2Pro comes in colours such as Black Sea, Blue Ocean, and Ice Lake to match the current fashion trends. It carries the magic Qualcomm Snapdragon 660AIE processor that features high- performance and low power consumption, equipped with up to 8GB RAM and 128GB ROM, a 3500mAh battery, comes with 16-megapixel rear dual cameras and a 16-megapixel front camera.
Shop ‘Til You Drop with Shopee 12.12 Big Christmas Sale
Since Christmas is the most celebrated holiday in the Philippines, and Filipino shoppers are known to start their holiday shopping earlier, the leading e-commerce platform in Southeast Asia and Taiwan Shopee returns with the biggest Christmas sale of the year, Shopee 12.12 Big Christmas Sale.
Users can look forward to discounts of up to 99% off all categories, daily free shipping promotions, and an upsized coins pool of over 12 million Shopee Coins to be won from Shopee Shake.
12 Million Shopee Coins up for grabs for Shopee Shake
Shopee is bringing back its iconic in-app game, Shopee Shake, this time with an upsized pool of over 11 million Shopee Coins up for grabs. As a special treat this Christmas season, users will also stand a chance to win surprise Shopee Shake prizes, including roundtrip tickets to Australia, Malaysia, and Japan sponsored by Cebu Pacific. Shopee Shake will be happening twice daily, and nine times on 12.12 Shopee Shake Day on December 3 and 12.12 Big Christmas Sale on December 12.
Exclusive perks for Shopee users
On top of thousands of deals from leading local and international brands including Maybelline, P&G, Mossimo, Unilever, Wyeth, Platinum Karaoke, ASUS, and Unisilver Time, and many more; shoppers can also look forward to additional perks[1] presented in collaboration with Shopee’s exclusive 12.12 partners.
For more information on the Shopee 11.11 – 12.12 Big Christmas Sale, visit https://shopee.ph/12-12. Download the Shopee app for free on the App Store or Google Play Store.
FWD Life PHLaunches ‘Set for Tomorrow’ Protection Plan
FWD Life Philippines, one of the country’s fastest-growing life insurers, has introduced a series of new protection plans that can be tailored to meet individual customer needs.
According to FWD Life Philippines Marketing Head Roche Vandenberghe, the insurance product has three variants that address the different needs to take care of those left behind should the unexpected happen—Short Term Cover, Income Protector, and Estate Protector.
Set for Tomorrow is a series of new protection plans that can be tailored to meet individual customer needs. It caters to Filipinos from 18 to 70 years of age, from young urban professionals to retirees. With very basic social security, many professionals have an enormous protection gap.
FWD also wants to guide people in fitting the right variant, protection amount, coverage period, and payment terms to the customer’s preferences and abilities. With this in mind, FWD launched online calculator “Cali”. By answering just a few questions, Cali allows you to determine the best solution for you and your budget. To find out the Set for Tomorrow plan that’s perfect for your budget and insurance needs, simply visit cali.ph/SetForTomorrow or scan the QR code on the side.
Interested customers may chat with a Customer Connect Executive via FWD’s 24/7 Live Chat (www.fwd.com.ph) to set an appointment.
HYPE: Newest Transport Network Company
HYPE Transport Systems, Inc. one of the newest all Filipino transport network companies (TNC) recently held its first ever HYPE FEST, a gathering of drivers, operators, and the public; as the TNC goes full swing in its operations to serve the riding public.
Mr. Nicanor Escalante, HYPE Transport Systems, Inc. President said: When we first envisioned HYPE, we had a vision to provide the Filipino riding public a viable choice. We wanted the Filipinos to have the power to choose the most affordable, the safest, the most convenient, and with the most number of transport options possible.
“We are proud to say that as the Filipino riding public has begun to support HYPE, more and more of our drivers – both TNVS and taxi cabs; will continue to enjoy more and more earnings by using the app, and will most definitely enjoy more surprises from us and our partners,” Escalante further said.
To learn more about HYPE Transport Systems, Inc. visit their website at www.hypetransport.com; and their Facebook page www.facebook.com/HYPE.
Dell G5 and G7 gaming laptops redesigned to deliver enhanced performance in a sleek chassis with beautiful narrow borders
Dell G3 15 laptop updated with new Game Shift feature to increase performance and the latest high-performance processors from Intel and NVIDIA GeForce GPUs
Dell’s first G Series desktop delivers powerful gaming in a compact form with a gamer-inspired design on a wallet-friendly budget and optional clear side panel
Alienware m15 thin and lightweight gaming laptop features Alienware’s new design ID, Legend
Alienware Command Center allows gamers to customize all aspects of their gameplay
Full story
Dell is bringing innovation front and center to satisfy the growing PC gaming market in the Philippines with the introduction of the new Dell G Series laptops – G7 15 (7590), G5 15 (5590) and G3 15 (3590). And adding to the excitement, Alienware m15 laptop and Dell G5 gaming desktop are finally arriving in the Philippines too.
The new devices were showcased in a press launch held at the Green Sun Hotel in Makati City. These powerful gaming machines are each designed to cater all gaming needs, from beginner to professional gamers, and ensure all users will enjoy immersive gaming experience.
“Gamers have high expectations from Dell when it comes to our gaming products,” said Jay Tran, Consumer Director, Dell Technologies, South Asia. “And with all new gamer-inspired designs, without a doubt, these powerful machines will bring more people to experience PC gaming and advance the gaming industry in Philippines,”
Jay Ranola, Consumer Head, Dell Technologies, Philippines added, “We recognize that the local gaming community has become more diverse, from the professionals that seek responsive and seamless performance for intense gameplay, to casual gamers that look for a competitively priced gaming machine to. Now, every gamer in the Philippines can truly enjoy the new realm of gaming with our complete gaming portfolio, both Dell G Series and Alienware.”
Dell G715(7590): Slim but Savage
The award-winning G7 15 is one of the thinnest gaming laptops in the market. At 19.9mm thin and weight starting at 2.62kg,[i] this powerful and portable system has style to spare. The three-piece metal construction braces the system for exceptional rigidity despite the thin profile, and a deluxe palm rest with brushed metal finish completes the ultra-sleek look. A quick-charging 60 or 90WHr[ii] battery makes gaming on-the-go a breeze.
In the Philippines, The G7 15 will be available in Abyss Grey color.
Dell G515 & G5 15 SE (5590): BringOut yourBattleCry
The Dell G5 15 take visuals to the next level by in-plane switching and making images appear crisp from virtually every angle on the 15.6-inch screen. A truly immersive on-screen experience is created with narrow borders on the sides of the display to decrease distraction and allow for a sleeker look.
For superior multimedia connectivity, the Dell G5 has a full-size HDMI 2.0 port that can plug into external monitors and supports up to 4K. Single-cable docking for video, data, and power is made possible with the laptop’s SuperSpeed USB 3.0 port that supports DisplayPort, Power Delivery and Thunderbolt 3 with transfer in speed up to 40 Gbps. This laptop comes with a 60Whrii integrated battery for gaming on-the-go.
The Dell G5 15 features a height of 23.7mm, with a metal palm rest for support and durability. It is available in Deep Space Black color with blue accents, allowing users to game in style. A special edition in Alpine White is also available.
Dell G3 15 (3590): The Next Level Awaits
Dell’s G3 15 delivers plenty of power and performance at a competitive price point. The new Game Shift feature enables maximum fan speed for optimal processor performance during periods of intense gaming with the click of one button. The 15-inch G3 also shows its outward innovations through a S-curve thin-and-sleek design and narrow borders to accommodate larger component ports near the back.
At 21.6mm thin, the G3 comes with a 51Whrii integrated battery. It is available in Eclipse Black color.
All three new G Series laptops are redesigned to deliver enhanced performance with upscale features in a sleek chassis. The 9th Gen Intel Core mobile CPUs, up to i7, offer desktop-caliber performance to the Dell G Series laptops, delivering up to 5.0 GHz Turbo, 8 cores, and 16 threads to play demanding AAA games or complete taxing, creative workloads like editing and rendering.
Complementing this is NVIDIA’s GeForce GTX graphic cards up to 1660Ti, built with the breakthrough graphics performance of award-winning NVIDIA Turing architecture, a blazing-fast supercharger for today’s most popular games. Available on GeForce GTX 1660Ti and RTX 2060 and 2070 graphics options.
The 15-inch FHD anti-glare display screen with three-sided narrow borders, wide-viewing angle and in-plane switching offers immersive on-screen experience and completes its beautiful design.
For flawless on-the-go gaming, its killer Gigbit Ethernet Controller is designed to deliver incredible throughput and lower latency gameplay, lowering any instances of lagging or jittering while playing. And the embedded nahimic 3D Audio for gamers powers two front-firing speakers, intuitive audio and voice controls, and visual sound tracking for an added edge in games.
In addition to its blazing up to 240Hz refresh, the new Dell G7 laptop offer a 4-zone RGB keyboard with customizable backlighting for the first time. And with huge cooling vents and dual-fan cooling technology, this machine will stay cool and quiet under the load of demanding games.
These powerful gaming machines also offer huge storage capacity up to 512 GB NVMe PCIe SSD and can be expanded to dual storage as needed. The G Series are embedded with complete ports options, including HDMI 2.0 port, Superspeed USB 3.1 ports, Standard SD/MicroMedia card slot, wedge lock slot and headphone/mic port.
The first G Series Desktop – Dell G5
For the new PC gamer, to gamers looking to game on a budget, the new Dell G5 Desktop extends the G Series brand into the realm of desktops. The Dell G5 desktop is designed to offer game-ready power, graphics and features in a compact, upgradeable form. Up to i7K-Series CPUs and VR-capable NVIDIA GeForce GTX® and RTXTM graphics, high-fidelity visuals and split-second responsiveness for superior 1440p gaming experience.
It is easy to expand or upgrade with a tool-less entry and additional storage slots inside. Optimal cooling design along with four thermal mode options that can be set in the Alienware Command Center, provide the ability to adjust to your needs, whether gaming, working, studying or watching videos. The surprisingly compact design takes up minimal space, making it easier to game in a smaller space like a dorm room, bedroom, or den. A distinctive, gamer-inspired design with blue LED lighting and optional clear window side panel gives the G5 gaming desktop a dynamic look and feel.
The Dell G5 gaming desktop will be available in Dell retail stores in the Philippines starting December 2019.
New Alienware m15 designed from the ground up to be thinner and more powerful with the Legend design
Alienware introduces a totally redesigned Alienware m15 that is leaner, more advanced and more powerful than its predecessor. With a starting weight under 4.7lbs, Alienware is proud to release its thinnest 15” gaming laptops to date. Not only do it introduce Alienware’s new Legend industrial design, the new Alienware m15 also introduces innovation culminating from everything the Alienware design team has learned over the years – giving them a clean slate to design around anticipated issues and enabling them to reach new heights in sophistication.
The Alienware m15 is engineered for gamers who prioritize mobility without compromise to performance by offering Intel processors and NVIDA GeForce GPUs. Numerous display technologies enhance gameplay with the m15 being the world’s first 15” laptop to feature Tobii eyetracking, while maintaining vivid color integrity. Gamers can also choose between 144Hz or 240Hz refresh panel. The latest Alienware Cyro-Tech 3.0 offers a newly optimized thermal module design to improve cooling performance, increasing airflow by 20% over the previous generation of the m15. Additional design features include an all-magnesium chassis, smooth-edge, narrow-bezel design, re-engineered keyboard, precision-point glass touchpad, SSD-only storage, and per key RGB LED AlienFX lighting.
Gamers can enjoy unprecedented performance while gaming with Alienware m15 thanks to the hyper-efficient voltage regulation or VRM feature. The VRM allows the system to hold GPU and CPU performance high for a longer sustained time than typical gaming notebooks.
Alienware Command Center
These new Dell G Series laptops comes with Dell’s premium software, Alienware Command Center, the central hub that allows gamers to customize all aspect of their experience including system and peripheral lighting, power management, thermal control, audio, and content organization.
Dell Premium Support
All Dell PC solutions for retail consumers are equipped with Premium Support Services, namely services with the most features in a service plan (support plan). This service is equipped with features such as virus removal, repair for accidental damage and automatic scanning to optimize the “health” of the PC to ensure the best PC performance.
Premium Support also features SupportAssist, Dell’s exclusive technology that helps simplify PC management. Users can enjoy maximum PC performance when they activate this feature.
Users can also get the help of Dell expert technicians who are ready to provide personal assistance or one-on-one for almost any hardware or software problem. Whether to enable parental control, back up data, or optimize a user’s hard drive and software settings to enjoy the performance of a new PC, Dell’s expert technicians are ready to deal with all the problems that may be faced by Dell PC users.
Premium Support services include:
Access 24×7 by telephone to hardware and software experts
Onsite repair service after remote diagnosis
Repairs for accidental damage such as falls, spills, and electrical power problems
Collaborative assistance to address common software issues
Personal assistance with software for more complicated problems, or to help back up data, parental and other controls
International support
Support of parental control software
Features of Support Assist technology that is activated for:
Proactively detect problems and contact Dell, while sending notifications to users
Predict problems before they occur
Remove viruses and malware
Optimize PC performance automatically
This service is available nationwide in the Philippines. Customers can call the Dell Hotline at 1800 1601 0061 (Toll-Free) or +632 883 0677 (Non Toll-Free) to access this service.
Availability
All systems are already available in Dell authorized retailer, unless stated differently.
Dell G3 15 (3590) price starts from PHP 46,990.00
Dell G5 15 (5590) price starts from PHP 68,990.00
Dell G7 15 (7590) price starts from PHP 113,990.00
Dell G5 desktop price starts from PHP 57,990, and will be available starting end November 2019
Alienware m15 price starts from PHP 149,990.00, and will be available 3rd week of October starting early December 2019
Additional resources
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About Dell Technologies
Dell Technologies (NYSE:DELL) is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live, and play. The company provides customers with the industry’s broadest and most innovative technology and services portfolio spanning from edge to core to cloud.
